Sales Support Administrator

Position: Sales Support Administrator

Country: Ireland

Type of contract: Fixed-Term with a view to permanent

Location: 3 Stannaway Drive, Crumlin, Dublin 12

About the company

Finol is a provider of OEM-approved, high performance lubricants and services within the Irish market, being the exclusive partner of Total, Elf and Petrocanada.  We continue to promote excellence through the delivery of highly technical and proven products for the Automotive, Commercial, Construction, Agricultural, Marine and Industrial markets. 

Job Description

Finol Oils are looking for a Sales Support Administrator to work with our existing teams to act as an ‘information flow’ between the different areas of our business. The successful candidate will act as liaison or intermediary between our field sales team, customers, purchasing, and warehouse. The successful candidate will be required to work extensively with Microsoft Excel inputting data, creating, maintaining reports and sharing information throughout the company, management and head office. The role will benefit a fast learner and a critical thinker. You will be joining a fast moving, busy office where attention to detail and speed/efficiency is key.


  • Maintain a cheerful attitude while answering all inbound call and addressing customer or sales team needs
  • Answer all customer email enquiries promptly
  • Receive and input Sales orders
  • Processing of customer invoices / statement requests
  • Create/Update/Maintain Spreadsheets and Reports
  • Ad hoc reporting
  • Receive and Answer Sales queries (orders, ETA’s, availability etc) from Sales Team and Customers
  • Proactively Liaise with Purchasing and Warehouse for queries/statuses/updates
  • Actively manage sales order statuses
  • New Customer account opening and credit checks
  • Processing orders/delivery documentation
  • Some Technical & Product Support
  • Trade Counter Sales
  • Other General Office Duties and Ad hoc office projects

Skills & Characteristics 

Key Skills required

  • At least 3 Years’ experience in a similar environment is essential
  • Excellent IT Skills and ability to work in MS Excel at a good to advanced level
  • The ideal candidate will be focused and results orientated
  • Excellent customer service and communication skills
  • Required to work within a team but also be able to work independently

Hours & Payment

  • Excellent remuneration with a performance related bonus

Additional Benefits

  • Employers Pension contribution
  • Employee Assistance Program – providing support to all employees.
  • Training and Development Opportunities

Full training will be provided to the successful candidates. If you are interested in this opportunity, please submit your up-to-date curriculum vitae with an accompanying cover letter detailing your suitability for the position via e-mail to

Tricel is an equal opportunities employer.

All applications will be treated in the strictest confidence

Apply Now!